Overall, I think Ms. (Christina) Guseman wrote a balanced story. However, that last sentence was really a cheap shot. Some of us can’t move, whether we want to or not. Shame on you for using a throw away editorial comment like that.
Christina Guseman responds: The last sentence was meant to underscore the point, made earlier in the article, that Aqua customers have no recourse other than moving – an option which, as Ms. Tidwell points out, is not feasible for many.